JaCorey Glaude, ENP RPL, CMCP began his career in Emergency Communications in Louisiana & has experienced unprecedented success. JaCorey's success in Public Safety includes working with Calcasieu Parish Communications District, LADOT, NTECC, & SafeCities-Schedule Express before joining RapidSOS as a Training & Engagement Manager. JaCorey's passion for training led him to his role as Regional Manager with Virtual Academy. In his mission to improve the 911 ecosystem for generations to come, he recently joined Prepared911 as a PSAP Account Manager and is concurrently employed at Harris County ESD11 as he continues to serve his local community. JaCorey possesses many significant certifications & Public Safety credentials including APCO RPL & NENA ENP, CMCP, ECS & EID. He is a certified APCO & TCOLE instructor and Certified Customer Success Manager. As a Champion of Change, he serves as a member of the NENA Education Advisory Board & a charter member of the DEI committee for ESD11. As an Industry Partner he serves on the APCO International Commercial Advisory Council and Texas NENA Chapter Commercial Advisor Member. JaCorey attributes his success to phenomenal mentors. Enablement and Engagement is what he does. Advocate and ambassador is who he is.