Felecia Smith
Relay Manager at Virginia Relay
Born and raised in Atlanta, GA, she moved to Richmond, VA in 1999. She attended the JSRCC’s Interpreter Training Program and began working as an American Sign Language (ASL) Interpreter in 2006. During the first two years of her interpreting career, she worked as an ASL Interpreter for the Hanover County Public School system before transitioning to work at Purple Communications in 2008.
Shortly after joining Purple, she earned her National Interpreting Certification (NIC) and for 13 years worked in various roles as Interpreter, Video Relay Service (VRS) Trainer, Center Supervisor, Center Manager as well as Regional Manager of Operations. As Regional Manager, she was responsible for the oversight of 7 VRS call centers in 4 different states on the east coast.
Felecia joined the Virginia Department for the Deaf and Hard of Hearing (VDDHH) in 2021 as the Virginia Relay Manager, overseeing both Virginia Relay as well as the Technology Assistance Program. In her free time, she enjoys refurbishing furniture and working on various projects around her home.
Session Info
Thursday
March 27, 2025
10:45am - 11:45am EST
Virginia Relay & 911 Professionals