An experienced public safety leader, Andrea King-Smith has been at the forefront of change in the 9-1-1 industry for the past 15 years. As a member of the Las Vegas Metropolitan Police Department, Andrea served in the Communication Bureau as a 9-1-1 Call Taker and Dispatch Specialist, a Communications Training officer, responsible for developing and training newly hired communications employees, and an Operations Supervisor. Currently, Andrea is the Senior Strategic Customer Success Manager and Customer Engagement Lead at Carbyne, where she is part of a team that is redefining emergency collaboration.

Since the beginning of her career, Andrea has made leadership the focus of her development. She is a graduate of the LVMPD Sheriff's Leadership Series through the Institute of Executive Development and Dale Carnegie's Effective Communications and Human Relations. Andrea is an active member of the National Emergency Number Association (NENA) and co-chair’s the committee for Diversity, Equity, and Inclusion. She is also a member of the Association of Public Safety Communications Officials (APCO), previously as a member of APCO's Young Professionals committee and has held executive positions with the Nevada chapter of APCO as secretary and 2nd Vice President.